The haircut I received was great, the waiting sucked. One of the barbers finished her customer and in walks in someone she knew. She told him that he could request her and so he did on the computer sign in. She then she walked off. I waited 20 minutes until another lady finished her customer, and as soon as she called me back the first lady appeared out of thin air and called her friend back. I have been going to Sport Clips for years on and off and I can tell you that this was the last time I will ever step into another one. Its sad because the lady that cut my hair was awesome.